PRIVACY POLICY

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Duke & Snow website. This policy also tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the website and our products. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy. 

It is important that you read and understand this privacy policy as it governs the way in which we may use your personal information.

By using the Duke & Snow website and providing personal information to Duke & Snow, you agree to the collection, use and storage of your personal information by us as outlined in this Privacy Policy.

Duke & Snow reserves the right to change this Privacy Policy at any time without notifying you.

It is your responsibility to regularly check this Privacy Policy for any changes. Continued use of the Website will be taken as your acceptance of this privacy policy.


 

WHAT TYPE OF INFORMATION WE COLLECT AND HOLD

While using Duke & Snow website , we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

  • Information about your use of the Duke & Snow Website, your shopping habits and preferences;

  • Information you provide in submitted forms, enquiry or complaint details and other records of communications and any other type of information you have provided to us. 

 

The Duke & Snow may use Personal Data for the following purposes:

  • To provide and maintain our Website, including to monitor the usage of our Website.

  • To manage Your Account: to manage your registration as a user of the website. The personal data you provide can give you access to different functionalities of the website that are available to you as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items you have purchased or of any other contract with us through the website.

  • To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities and products , including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

  • To manage Your requests: To attend and manage your requests to us.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.

 

HOW DO WE ENSURE THAT YOUR PERSONAL INFORMATION IS PROTECTED?

 

  • Duke & Snow is committed to ensuring that your personal information is securely protected at all times. Duke & Snow will take all reasonable steps to prevent your personal information from being modified, lost or shared without your consent. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data. We cannot guarantee its absolute security.

 

  • Transfer of Your Personal Data:

Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 

COOKIES

In addition to the information mentioned above, we may use cookies to collect information about how you use our Website. Cookies are small text files that websites or apps can place on your computer or device. We use cookies to provide you with a more consistent experience across our Website.

We record a variety of information from interactions with our online services including IP addresses, locations data (where available and not disabled by the user), dates, times, and other user activities. In most cases we will not be able to reasonably identify an individual from the information collected.

However, if cookie information is linked with personal information we hold about you as set out above, this cookie information becomes personal information and will be treated in the same manner as the personal information to which it has been linked.

You can remove or reject cookies by adjusting the settings on your web browser.

 

UNSOLICITED INFORMATION

We endeavour to only take information from you which is reasonably necessary for our business functions.

If you send us personal information that we have not requested, or we determine that the personal information you have provided to us is not reasonably necessary or directly related to any of our business functions or activities, we may de-identify or delete this information without notifying you to protect your privacy.

 

HOW YOU CAN REQUEST ACCESS TO YOUR PERSONAL INFORMATION

You can review, change, update or request us to destroy your personal information at any time using the contact details below.

Please let us know if your personal details are recorded incorrectly. We will take all reasonable steps to promptly correct personal information that is not accurate, up to date or complete.

If you ask that we destroy your personal information or have it permanently removed from our system, we will do so securely.

 

CONTACT US

If you have any questions about this Privacy Policy, you can contact us:

By email: hello@dukeandsnow.com